Privacy Policy

Introduction

Mountain View Animal Hospital ("we," "us," or "our") is committed to protecting the privacy of our users ("user" or "you"). This Privacy Policy explains how we collect, use, share and protect information about you through our website mountainview.vet.

Information Collection and Use

We collect information about you in several ways when you use our website. The type of information we may collect includes, but is not limited to:

• •Personal information, such as your name, email address, postal address and phone number, that you voluntarily provide to us when you create an account, place an order or subscribe to our newsletter.
• •Technical information, such as your IP address, browser type and version, operating system, and device type, collected through the use of cookies, web beacons and other similar technologies.
• •Information about your activity on our website, such as the pages you visit, the links you click, and the content you view.

We use this information to provide you with a better user experience, to improve the quality of our website, to personalize the content and advertisements, and to send you promotional materials.

Information Sharing and Disclosure

We do not sell, trade or rent your personal information to third parties. We may share your information with third parties only in the following circumstances:

• •With your consent
• •To comply with legal obligations
• •To protect and defend our rights or property
• •With service providers who assist us in operating our website

Advertising and Analytics

We use third-party advertising and analytics tools to understand how visitors interact with our website and to measure the effectiveness of our advertising campaigns. These tools include:

• •Google Analytics and Google Ads: We use Google Analytics to analyze website traffic and Google Ads conversion tracking to measure the effectiveness of our advertising. Google may use cookies and similar technologies to collect information about your browsing activity. You can learn more about Google's practices at policies.google.com/privacy.
• •Meta (Facebook) Pixel: We use the Meta Pixel to measure the effectiveness of our Facebook and Instagram advertising. The Meta Pixel collects information about your activity on our website, such as pages visited and actions taken (e.g., booking an appointment). This data may be used by Meta to deliver targeted advertisements on its platforms. We may also send event data to Meta via server-side integration (Conversions API) to improve measurement accuracy. You can learn more about Meta's data practices at facebook.com/privacy/policy and manage your ad preferences at facebook.com/adpreferences.
• •Vercel Analytics: We use Vercel Analytics and Speed Insights to monitor website performance and visitor patterns.

These services may use cookies, click identifiers (such as gclid or fbclid), and similar tracking technologies. You can manage cookie preferences through your browser settings or opt out of interest-based advertising through the Digital Advertising Alliance.

Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to access, correct, or delete your personal information. You may also opt-out of receiving promotional communications from us at any time. To exercise these rights, please contact us using the information provided below.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: